Support Center

Ordering Awards

  • Award packages

    Certifying Organizations may choose from the options below to provide the recognition that most strongly reson...

    Mar 08, 2017 03:59PM EST
  • How to place an order

    REQUESTING VOLUNTEER AWARDS When you’ve made sure your volunteers meet the criteria for an award and you’...

    Mar 29, 2017 10:14AM EDT
  • Using the excel upload

    Click ORDER AWARDS to begin Option 2: Hours Tracked Externally from the Site Some organizations might p...

    Mar 29, 2017 10:18AM EDT
  • Excel Help

    When ordering awards for a large number of volunteers (more than 5), it is often easiest to order via the opti...

    Apr 10, 2017 12:53PM EDT
  • Shipping and Handling

    Shipping to an APO/FPO or Overseas address The President’s Volunteer Service Award exclusively uses UPS fo...

    Mar 29, 2017 10:10AM EDT
  • Paying for the Awards

    Preferred Payment Method: Credit Cards Credit cards are the preferred form of payment for awards, and allow...

    Apr 10, 2017 02:18PM EDT
  • Paying with Amex

    We recommend that you complete payment online using MasterCard, Visa, or Discover, however, with organizations...

    Apr 10, 2017 12:32PM EDT
  • Order Status/History

    If you would like to view the status of your order and if it hasn't shipped yet, first log into your CO accoun...

    Apr 18, 2017 11:49AM EDT
  • Certifying Service with Multiple Organizations

    We know that many active volunteers aren't just engaged with one organization and may volunteer regularly serv...

    Jun 27, 2017 12:52PM EDT
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