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Order error

Amanda Apr 13, 2017 01:06PM EDT

Hi there!

I just realized I made a mistake on 3 of the names I uploaded. Can I fix them?

Thank you! Amanda

1 Community Answers

Best Answer
Senior Manager, PVSA Apr 13, 2017 01:08PM EDT

To order a replacement certificate, you must submit a new order on the website. I recommend using option 2 under the Order Awards section of your Certifying Organization account: Personalized certificates via hours tracked externally from the site.

Follow all instructions for entering information on the Excel template and uploading the document back to the website.

When you get to step 2, you can select the package or single award piece only so that you will not receive a duplicate award piece or certificate if you selected one on your first order.

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